Terms and Conditions
Thank you for visiting Executive Chef. We want your shopping experience to be an enjoyable and positive one. By accessing our web site, you expressly consent and agree to all of the following terms and conditions. So please take a moment to review the Conditions of Use listed below.
We reserve the right to change any price at which we offer our products or services and to correct any errors in pricing contained on our web site. All pricing advertised on our web site and all transactions conducted are in Australian Dollars. All pricing also includes the Goods and Services Tax (GST). While we fully honor all of our commitments, Executive Chef shall have no liability for any such changes and/or errors and we are not bound to fulfill orders at outdated or erroneous prices.
Your Account and Registration
When you register, you are responsible for your password and account access and you are responsible for all actions that occur under your account and password. Any impersonations (i.e. false e-mail addresses or authority) will constitute a breach of these Terms & Conditions.
Website License and Admission
A limited license granted by Executive Chef allows for restricted access to our web site for personal use. Therefore, without explicitly written consent from us, modifications or downloading of content from our web site is forbidden. Page caching is accepted. This restricted license does not include any collection or use of product descriptions, listings, or prices; any derivative use of our store, magazines or other content; any commercial use or resale of our store, magazine or other content. Restricted, non-exclusive and rescindable rights to create a link to our homepage are granted as long as the link does not portray Executive Chef or any of our products in a derogatory, false or objectionable manner. You may not use our logo or product pictures as links without written consent. Any unauthorized use of our web site nullifies the permission or limited license granted by us.
Transfer of Risk and Title
Once we deliver your purchase to the shipping company, the risk of loss and title of your purchase (responsibility) transfers to the shipping company.
Security and Collection of Credit Card Information
We do not handle credit card information directly, nor do we store or capture such details. Credit Card payments are handled by ANZ EGate, a bank secured and hosted payment gateway. You will be re-directed to the payment gateway when you make a purchase from this site.
Email, Comments and Other Communication
This section pertains to any information you share with us beyond information having to do with the secure order process and your purchase information. We encourage feedback, suggestions, comments and the sending of messages among our visitors and their friends as long as you guarantee that any feedback, suggestions, comments or other communication you submit is accurate, owned or controlled by you…and that it doesn’t conflict with these Terms & Conditions. You also guarantee that you indemnify Executive Chef and its partners from all claims resulting from the use by Executive Chef of content or communications you’ve provided (i.e. reviews). Unless we explicitly express otherwise, when you submit content of any kind, you grant an irrevocable, non-exclusive, perpetual and royalty-free right to modify, adapt, distribute, translate, reproduce and publish that content throughout the world via any type of media.
We hope to quickly correct any textual, graphical or factual errors in our website content. No matter what the error is—from a misspelled word, missing or incorrectly matched photograph, broken hyperlink—please Contact Us, and we will fix it ASAP. We are 100% committed to you and the accuracy of our website; however, we do not guarantee that the product descriptions on our website or other content are current, reliable, complete or accurate. If a product you buy from us is not as described or as you perceived, your only course of action is a full refund within 14 days of purchase after you return the product in its complete and unused condition. See our Refund Policy here.
If you have any further questions about these Terms & Conditions please Contact Us. We are always happy to hear from you.